Home or Office Access
For recurring service, we prefer to have a key to your home or office or be able to obtain a key from your building’s reception desk. If you prefer to be present during the cleaning, we require a four to five-hour window of arrival. For all other cleaning services, we will make arrangements for entry with you.


Holidays and Office Closings

Our office is closed and there will be no cleanings scheduled on the following holidays :
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

**Including Federal Holidays**

Eco-Bubblez Cleaning Solutions

Payment

We accept the following methods of payment: cash, checks, credit cards.


Payment Policy

Payment is due at time of scheduled service.


Late Payment

Payment is due at time of service. Note: There is a $20 charge for payments received more than seven days after the date of service.


Cancellation | 24-hour notice

We reserve time for your cleaning; therefore requirering a 24-hour cancellation notice. You can contact us to cancel an appointment by phone or email. There is no charge for cancellations made with 24-hour notice during our office hours (M-F, 8 am to 5 pm). However, we charge a $100.00 fee for cancellations made with less than 24-hour notice.


Client Prep                    
Prior to your scheduled cleaning, please pick up pet toys and baby toys. All other miscellaneous items that could also clutter our workspace should also be picked up.


Policies